Nearly every organization strives to reduce days sales outstanding (DSO), and open accounts receivable. Despite this, many companies struggle with disputed invoices, delays in payment, or fulfillment errors. In many cases, the underlying issue is data discrepancy across systems.
When the new bill-to address is updated in the CRM system but not in the billing system, invoices go astray. Leading organizations recognize that data critical to the full customer lifecycle must be proactively managed across all systems in order to prevent order-to-cash nightmares.